Frequently Asked Questions
Shipping Information
What Shipping Methods Are Available?
In USA we use USPS First Class or Priority. For items above $300 we use Fedex. For International Shipping we use UPS International Expedited, DHL
How Long Will it Take To Get My Package?
Handling time is 1 Business Day. Free Shipping takes 2-4 Business Days. We have other delivery options which are paid and are faster.
How Do I Track My Order?
Please login to your account and click on track my order.
Do I Need A Account To Place Order?
We do not force customers to open an account to purchase any item, however, if you create an account it's easier for you to manage details and orders.
Can I return or exchange the item?
Returns within 30 days of receiving the product, unless the item is AS-IS/PARTS which has no returns allowed.
Who pays for shipping if the item is defective or not working?
We pay for return shipping for items not working or defective.
If the item is not defective and I want to return it, is it possible?
If the items are not defective, or you simply didn't like them, you will have to pay for the return shipping.
What forms of payments do you accept?
We accept all major credit cards, Paypal Google Pay, Facebook Pay and Amazon Pay.
What do I do if my package was lost or damaged?
If a package arrives damaged, please contact us with images of the items and hold onto the merchandise and all packing materials until advised otherwise by the shipment company. If your shipment does not arrive when anticipated, you can track your order on the order tracking page.
Custom duty in India from USA?
The import tax charged on a shipment will be 28% on the full value of your items. For example, if the declared value of your items is 100 USD, in order for the recipient to receive a package, an additional amount of 28.00 USD in taxes will be required to be paid to the destination countries government.
