Refund Policy

Return Shipping Labels

When your return is approved, you will either receive a prepaid return label or be instructed to purchase your own.

  • Defective, damaged, or incorrect items: We cover return shipping.
  • Wrong item ordered by you: Return shipping is your responsibility + 20% restocking fee.

Tracking Requirements

Tracking is required for all returns. Failure to provide tracking may result in delayed refunds or rejected claims.

Refund Processing Timeline

  • Refund processed within 2 business days after inspection.
  • Refunds issued to original payment method.
  • Funds appear within 3-5 business days after processing.

⚠️ Installation Damage — Not Covered

We are not responsible for damage to your device caused during or after the installation of any part. This includes but is not limited to logic board damage, motherboard failure, or any other component damage resulting from installation.

Internal parts that have been installed cannot be returned. If you are not a certified technician, we strongly recommend having the part installed professionally before claiming any defect.

Misuse of Returns

Prohibited behavior includes: sending back different/damaged items, filing chargebacks after refund, false claims, tampering with items. This may result in account suspension and refusal of future business.