Real Value for Money. Normal wear and tear - the laptop functions correctly without faults or noticeable damage. Laptop top and bottom case shows faint wear and or light scratches and marks but no structural cracks or flaws. The item is fully working and in excellent second hand condition. The battery is used but hold power and according to dell bios they are excellent. Reset to factory Windows 10 Pro install. Includes Genuine Dell power adapter. Actual Item picture.